PIMD Launches Remote Support Program

Instructions for downloading Lotus Library Windows 64-bit App

1. Download the ZIP file when prompted.
2. Right click on the ZIP file once downloaded and select the menu option ‘Extract All’
3. In the extracted list of files, right click on ‘Lotus Program Library’ and choose the menu option ‘Send to Desktop (create shortcut)’ .
4. If you receive a message from Windows Defender, click on ‘More Info’ and then ‘Run Anyway’.
5. Go to your desktop screen and click on the shortcut to open the ebook.

Instructions for downloading the Lotus Program Library Windows 32-bit Instructions

1. Download the ZIP file when prompted.
2. Right click on the ZIP file once downloaded and select the menu option ‘Extract All’
3. In the extracted list of files, right click on ‘Lotus Program Library’ and choose the menu option ‘Send to Desktop (create shortcut)’ .
4. If you receive a message from Windows Defender, click on ‘More Info’ and then ‘Run Anyway’.
5. Go to your desktop screen and click on the shortcut to open the ebook.

Instructions for downloading Lotus Program Training Manual for Desktop Windows 32-bit

1. Download the ZIP file when prompted.
2. Right click on the ZIP file once downloaded and select the menu option ‘Extract All’
3. In the extracted list of files, right click on ‘Lotus Program Library’ and choose the menu option ‘Send to Desktop (create shortcut)’ .
4. If you receive a message from Windows Defender, click on ‘More Info’ and then ‘Run Anyway’.
5. Go to your desktop screen and click on the shortcut to open the ebook.

Instructions for downloading and running the Lotus Program Training Android App

1. After selecting ‘Download Android App’ from the options above, select ‘Download’ when prompted.
2. Then select ‘Open’.
3. You will be asked if you want to install the application. Select ‘Install’.
4. You may receive a message saying that your device ‘is not allowed to install apps from this source’. Click on ‘Settings’ and turn on ‘Allow from this source’ by sliding the button to the right. Then use the back arrow at the top to return to the install process.
5. You may then receive a message ‘Blocked by Play Protect’. Select ‘Install Anyway’.
6. You will receive a message saying the app is installed. ‘Open’ the app. If prompted to allow access to your media you can ‘Deny’ access if you wish.

Instructions for downloading and running the Lotus Library Android App

1. After selecting ‘Download Android App’ from the options above, select ‘Download’ when prompted.
2. Then select ‘Open’.
3. You will be asked if you want to install the application. Select ‘Install’.
4. You may receive a message saying that your device ‘is not allowed to install apps from this source’. Click on ‘Settings’ and turn on ‘Allow from this source’ by sliding the button to the right. Then use the back arrow at the top to return to the install process.
5. You may then receive a message ‘Blocked by Play Protect’. Select ‘Install Anyway’.
6. You will receive a message saying the app is installed. ‘Open’ the app. If prompted to allow access to your media you can ‘Deny’ access if you wish.

Instructions for downloading Lotus Library 64-bit App

1. Download the ZIP file when prompted.
2. Right click on the ZIP file once downloaded and select the menu option ‘Extract All’
3. In the extracted list of files, right click on ‘Lotus Library 64-bit App’ and choose the menu option ‘Send to Desktop (create shortcut)’ .
4. If you receive a message from Windows Defender, click on ‘More Info’ and then ‘Run Anyway’.
5. Go to your desktop screen and click on the shortcut to open the ebook.